1. Email Support
For product help, billing questions, extension setup, or deployment support, email [email protected].
2. Demo Platform Help
If you are testing the hosted demo, include the page URL, the action you were performing, and a screenshot if possible so we can troubleshoot quickly.
3. Billing & Licensing
Use the same support email for payment issues, duplicate charges, installer access, support-window questions, and license reset requests.
4. Self-Hosted Deployment
Customers using the self-hosted version can request installer guidance, activation support, and machine-binding resets through the support team.
5. What to Include in Your Request
- Product area: website, demo, extension, or self-hosted
- Email address used for signup or purchase
- List name, payment reference, or license key if relevant
- Screenshots or exact error messages