Privacy Policy

1. Introduction

Welcome to InboxWithAI, a product of Mvisio Information System Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email infrastructure services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

Personal Information

Name and contact information (email address, phone number)
Account credentials and authentication information
Payment and billing information
Communication preferences and settings

Usage Information

Email verification requests and results
Service usage patterns and analytics
IP addresses and device information
Browser type and operating system
Access times and duration of service use

Email Data

Email addresses submitted for verification
Email metadata (headers, routing information)
Spam score and deliverability metrics
Domain and IP reputation data

3. How We Use Your Information

Service Provision

• Email verification and validation
• Spam detection and scoring
• Deliverability optimization
• Account management

Improvement & Analytics

• Service performance monitoring
• AI model training and optimization
• User experience enhancement
• Technical support

Security & Compliance

• Fraud prevention
• Security monitoring
• Legal compliance
• Terms enforcement

Communication

• Service updates and notifications
• Marketing communications (opt-in)
• Customer support
• Account verification

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers: Third-party vendors who assist in providing our services
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with mergers, acquisitions, or asset sales
Consent: When you have given explicit consent to share your information
Protection: To protect our rights, property, or safety, or that of our users

5. Data Security

Encryption

Data encrypted in transit and at rest using industry-standard protocols

Secure Infrastructure

Private VPS hosting with advanced security measures

Access Control

Strict access controls and authentication requirements

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to access your data
Right to rectify inaccurate data
Right to delete your data

Right to data portability
Right to object to processing
Right to restrict processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. Types of cookies we use:

Essential Cookies

Required for basic site functionality and security

Analytics Cookies

Help us understand how users interact with our services

Preference Cookies

Remember your settings and preferences

Marketing Cookies

Used for targeted advertising (with your consent)

8. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services and AI models

Account Data: Retained for the duration of your account plus 3 years
Email Verification Data: Retained for 1 year for service improvement
Analytics Data: Retained for 2 years in aggregated form

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Your explicit consent

11. Policy Updates

We may update this Privacy Policy periodically. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Displaying a prominent notice on our service

Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Contact Methods

Email: [email protected]

Support: [email protected]

Data Protection Officer: [email protected]

Contact Form

Last Updated: January 1, 2025 | Version: 1.0